Who we are
Our website address is: https://www.spectrumdynamics.co.uk.
Privacy Policy
At Spectrum Dynamics, we are committed to protecting the privacy of our website visitors and service users. This privacy policy explains how we collect, use, and safeguard your personal information when you interact with our website (www.spectrumdynamics.co.uk) and utilize our services.
Information We Collect
We may collect the following types of information:
- Personal Information: This includes your name, email address, phone number, postal address, and any other information you provide to us voluntarily through contact forms, email inquiries, or service registrations.
- Website Usage Data: We collect information about your interactions with our website, such as your IP address, browser type, operating system, pages visited, referring website, and date/time stamps. This data is collected through cookies and similar tracking technologies.
- Sensitive Information: In some cases, with your explicit consent, we may collect sensitive information related to your or your child’s neurodiversity, such as diagnoses, support needs, and educational history. This information is solely for the purpose of providing tailored support and services.
How We Collect Information
We collect information through the following methods:
From third parties: With your consent, we may obtain information from relevant third parties, such as educational professionals or healthcare providers, to ensure we provide the most appropriate support.When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
Directly from you: When you fill out a contact form, send us an email, or register for our services.
Automatically: Through cookies and similar tracking technologies when you visit our website.
An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service Privacy Policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
If you leave a comment on our site you may opt in to saving your name, email address and website in cookies. These are for your convenience so you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with
If you request a password reset, your IP address will be included in the reset email.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users who register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where is your data sent
Visitor comments may be checked through an automated spam detection service.